Frequently Asked Questions

A bike.

Where are the lessons?

Bolton, Greater Manchester.

When are the lessons?

After school, Weekends & School holidays/Half terms.

How many lessons are needed to Learn to Ride?

I can usually get most trainees riding within the hour, but sometimes more lessons are needed. Once riding, booking another Bike Skills lesson is good to have as I can teach the trainee how to have more control and confidence on their bike.

How do I book & how do I pay?

Go to the Book page on this website, then select a Date/time & the Lesson you would like.

Does my child need their own bike/helmet?

A bike & helmet can be borrowed. If they have their own bike, bring it along if you can and I will check it over and make any adjustments.

What shall they wear?

Dress appropriate for the weather. Comfy covered up clothes, e.g. sweatshirt & leggings/jogging bottoms, waterproof, grippy shoes & gloves.

What shall we bring?

A drink and a snack.

Is there a toilet?

No, but a supermarket is nearby which has toilets, cafe & cash machine.

Do I stay at the lesson, or go?

For the one to one lessons, a parent/guardian must stay. For the Group lessons, children can be left with me but must be looked after at lunch time by the parent/guardian.

What if the weather is bad?

If it is extreme the lessons will be cancelled 1 hour before by me & we can arrange another time. If it is light rain or showers the lessons will continue.

What if I am late?

If you can do so safely, give me a call on 07886644623 and let me know. I will not wait at the training area for more than 15 minutes after the scheduled start. I will be 2 minutes away at a supermarket cafe, give me a ring when it is safe to do so & I will meet you at the training area. To prevent disruption to other customers your lesson will not be extended beyond the booked time slot.

What do I do if I need to cancel?

If less than 48 hours notice is given, then no refund is given. You can change the date of the lesson up to 48 hours before on the booking system. If your child is ill on the day, let me know by 8am (call me 07886644623) so I can advertise the slot and we can rearrange for another time. If any later you will lose the chance to rearrange for another time & you will not receive a refund.

How do I book another lesson?

On the Book page on this website.

What are my Policies & Procedures?

The following documents are available on request:
  • Health & Safety Policy - 2021
  • Child Protection Policy - 2021
  • Equal Opportunities Policy - 2021
  • Complaints Policy - 2021
  • Emergency Procedures
  • Risk Assessment
  • Incident Report

What are my Qualifications?

  • Emergency First aid at work
  • Health & Safety
  • Child Protection & Safeguarding
  • Assistant Commissaire MTB DH & 4X
  • Intensive Cycle Maintenance Course
  • Level 2 Route Planning & Risk Assessment
  • Level 1 Ride Leadership
  • National Standards Cycle Instructor (NSIQ 517906)

What is my DBS number?

001664153844

What is my Insurance?

Cycling UK - Cycling activity provider